I am A Toxic Salon Owner

In this enlightening episode, we dive deep into the realities of salon management with Maggie, the salon coordinator at Hair Lab in South Carolina. Discover the importance of transparency, honesty, and mutual respect while handling the challenges of this vibrant industry. Get a comprehensive glimpse into the salon world while embarking on a journey of personal growth, showcasing both glamour and grit.

Join us as we explore the humor and hardships in managing client-employee relationships, discussing various intriguing scenarios such as handling children in a salon, maintaining policies and navigating through challenging client preferences. Listen to our candid anecdotes, mirroring the emotional dynamics and minor details contributing towards an enhanced client experience.

Workplace culture is deeply examined in this episode, particularly the misunderstood concept of 'toxicity'. Understand the impact of terminologies, setting boundaries, and fostering effective communication for a healthier work environment. 

And how the word TOXIC, is over used, diluted, and a cop out. Toxic people exist, yes. But stop using the word toxic as the excuse, maybe you were toxic to the space you were in... and you were projecting.